Product Specialist Supervisor PI
At Terumo, we advance lifesaving medical technologies to benefit society. Are you eager to make a difference with us? Here, you’ll grow your expertise while staying true to your personal aspirations.
Guided by our Japanese heritage, we act with respect, take ownership, and pursue continuous improvement. If you see yourself in our values, keep reading; this might be the opportunity you're looking for.
Department Info
Job Summary
As Product Specialist Supervisor Peripheral Intervention (PI), you will lead and develop two Product Specialists while remaining actively connected to customers and the field. With a strong focus on the Italian market and additional responsibility for Greece and Cyprus, you will provide advanced clinical and technical expertise across our PI portfolio. Combining people leadership with clinical support, KOL engagement, scientific education and market development, you will work closely with Sales and Marketing to strengthen therapy adoption, customer relationships and sustainable business growth. Above all, you will empower your team to deliver an excellent customer experience.
Job Responsibilities
- Lead, coach and develop a small team responsible for the PI portfolio, creating an environment in which team members can take ownership, grow and perform at their best.
- Coordinate Product Specialist PI activities in the field, ensuring expertise and resources are effectively deployed according to customer and business needs.
- Remain actively present in the field, providing advanced clinical and technical support to healthcare professionals before, during and after procedures.
- Act as a clinical and technical reference point for Product Specialists PI, customers and internal stakeholders.
- Support therapy adoption and utilization by identifying opportunities, supporting implementation and strengthening clinical confidence in our solutions.
- Build credible and sustainable relationships with physicians, Key Opinion Leaders and other clinical stakeholders.
- Organize and deliver product presentations, scientific workshops, educational events and clinical training for customers and internal teams.
- Contribute your product and market expertise to tender activities and other key commercial processes.
- Partner closely with Sales and Marketing on territory planning, account development, product launches and strategic growth initiatives.
- Gather insights from customers and the market and translate them into opportunities to improve customer experience and support portfolio growth.
- Set clear objectives, monitor performance and continuously strengthen the clinical, technical and commercial capabilities of the Product Specialist PI team.
- Collaborate effectively across functions while ensuring activities meet Terumo's quality, ethical and compliance standards.
Profile Description
- Solid experience as a Product Specialist or in a comparable field-based clinical or technical role, with a strong understanding of what excellent customer support looks like in practice.
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Strong clinical and technical expertise, ideally complemented by knowledge of Peripheral Intervention procedures, therapies and products.
- A genuine interest in people leadership, with the motivation and potential to coach, develop and empower others.
- A strong customer orientation and the ability to identify opportunities to create value beyond the product itself.
- Credible communication and relationship-building skills, with the ability to establish sustainable partnerships with physicians, KOLs and other clinical stakeholders.
- Good commercial awareness, sound judgement and strong problem-solving skills, combined with the ability to prioritize in a dynamic field environment.
- A collaborative and ownership-driven mindset, with the ability to work effectively across functions and within a matrix organization.
- Adaptability, self-awareness and a continuous learning mindset, particularly when it comes to growing as a people leader.
- Fluency in Italian and strong professional English skills.
- Willingness to work in a field-based role with regular travel, staying close to customers, the team and clinical practice.
Offer
This is an opportunity to take a meaningful next step in your career while staying connected to what makes a Product Specialist role so impactful: customers, clinical practice and the field.
You will have the opportunity to coach and develop talented colleagues, build strong partnerships with healthcare professionals and contribute to an excellent customer experience. At the same time, you will collaborate closely with Sales, Marketing and other functions, giving you broad exposure to the business and the opportunity to make an impact through both your own expertise and the success of your team.
At Terumo, our purpose is Advancing Healthcare with Heart. In this role, that purpose becomes tangible through the expertise you bring to healthcare professionals, the customer experience your team creates and the people you help develop.
Contact Person
Talent Acquisition Business Partner
Working at Terumo means advancing healthcare with heart. Here, you are empowered to grow your own way, inspired to create to innovate, and supported as we get there together. Join us in shaping a healthier future for our patients, society, and each other.